RESOLUTION CENTRE
Our dedicated team is online 24/7 to review evidence, manage dispute negotiations, and ensure total financial protection for both sides.
info@trustify.ng
Response within 1 hour
Available 24/7
Human reply under 3 mins
1-800-TRUSTIFY
Mon-Fri (9 AM - 6 PM WAT)
Check our knowledge base answers before submitting your inquiry.
Funds stay safely locked inside our escrow system while we request proof of trackable delivery or condition issues. A support agent steps in under 12 hours.
Do not click "Confirm Satisfaction" upon receiving your delivery. Inform us immediately via the app and upload unboxing photos to trigger a return process.
Payout clears immediately once the buyer confirms satisfactory receipt, or automatically after 48 hours from trackable delivery signature.
Every user profile contains a "Report Profile" flag. Our system immediately locks verified identity reviews upon receiving reports with proof logs.
Fill out the request below and we will route you directly to a dedicated market safety officer.
Your payments are permanently stored inside secure FDIC-insured escrow nodes. No buyer funds are released to a seller until trackable shipping matches delivery signatures and satisfaction is verified.